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Team news, familiar faces and stories from across HCN.
For our people. Wherever you work.
Meet HCNside
A little connection. A lot of appreciation.
You’re part of HCN. Let’s feel more like a team.
In homes. In the office. Full time, part time or PRN. Wherever you work, HCNside is our employee text channel—created to help you feel connected, supported and celebrated.
Sign up or add a number →Takes less than 30 seconds. Already receiving texts where you want them? You’re all set!
Good things, coming your way
Feel appreciated
Celebrations, recognition and well-deserved thank-yous.
Find something for you
Perks, referral bonuses, contests and prizes.
Get helpful updates
Resources, tips and information that make work a little easier.
Have a voice
Share ideas, answer polls and tell us what matters to you.
Join the fun
Events, opportunities and invitations to get involved.
Your team. Your input.
What would make HCNside worth opening?
More recognition? Helpful tips? Ways to connect? We’ll ask—and we want to hear from you.
When a message invites your feedback, join the conversation. Read and reply when convenient and safe—not while driving or providing care.
Getting started
Save us
Save the sending number as HCNside so you know it’s us.
Know what to expect
Up to 4 texts during launch week, then usually 1–2 a week, plus relevant event reminders.
No app needed
Messages arrive in your regular text inbox. Already enrolled? No new signup or YES reply is needed to activate.
Getting texts on multiple phones? That’s expected when more than one number is enrolled. Respond to polls, invitations and feedback requests just once, from either phone.
Your phone. Your choices.
HCN-issued devices
Text-enabled HCN devices are included in HCNside as a company communication channel.
Removing a personal number doesn’t remove your separate HCN work number.
Your personal phones
Receiving HCNside on your personal phone is optional. Add one number—or several!
Choosing not to receive HCNside doesn’t stop necessary employment communications through established channels.
Using an HCN iPad? Texting isn’t available yet. We’re working on it! You can choose to receive HCNside on a personal phone in the meantime.
Add a number
Not receiving texts on your personal phone? New number? Want to add another?
Sign up or add a number →Takes less than 30 seconds.
- Complete the form once for each number you want to add.
- Yes—you can receive messages on multiple personal phones and your HCN-issued phone.
- Already gave HCN texting permission through onboarding or an in-service consent form? You’re on our list.
- Giving your number to a supervisor doesn’t automatically enroll you in HCNside.
Remove a personal number
Reply STOP from the personal phone you want removed.
- STOP applies to that number; your separate HCN work number stays enrolled.
- To remove multiple personal numbers, reply STOP from each one.
- Need help? Contact HR/Intake for number changes or removal requests.
We’ll honor personal-number removal requests as soon as possible, within 10 business days. STOP uses the platform’s automatic opt-out process; you don’t need to wait for a staff member to respond.
Necessary employment communications will continue through established HCN channels.
One important distinction
HCNside connects our team. Your usual work contacts still handle work requests.
Reply here about…
HCNside news, events, perks, contests, and questions or feedback we’ve invited.
Use your usual HCN contacts for…
Call-offs, scheduling, payroll, clinical matters, urgent concerns or anything requiring office action.
This inbox is not continuously monitored. Texting here does not notify the office; work requests will not be forwarded. Use established channels, including 800-600-3974.
Keep it safe: No patient/client information, passwords, private payroll details or other sensitive personal information. Keep this texting number within HCN.
Quick answers
Need help with HCNside?
Reply HELP for text-program help. Contact HR/Intake for number or preference changes.
Not receiving messages?
Ask your Administrator to check your enrollment and device eligibility.
Does it cost anything?
HCN doesn’t charge. Your carrier’s message and data rates may apply.
Are events and activities required?
Optional invitations are your choice. Any required work activity will be clearly identified and communicated through appropriate HCN channels.
Am I joining OHCAA?
No. Receiving HCNside doesn’t enroll you in the separate Ohio Home Care Advocacy Alliance or its messages. Learning about, attending or joining OHCAA is your choice.
You care for others. There’s a team here for you, too.
Let’s make HCNside something worth looking forward to.
Sign up or add a number →